<div><div dir="auto">Just as a basic verification - you have applied a pea-sized quantity of heat sink paste smashed between the cpu and the heat sink, correct?</div><div dir="auto"><br></div><div dir="auto">Trent</div><br><div class="gmail_quote"><div>On Fri, Jan 5, 2018 at 17:32 Manveru <<a href="mailto:manveruandave@gmail.com">manveruandave@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">So, this is what I was told via PSU maker:<br>
<br>
{begin quote}"Please following trouble shooting step below and Attached<br>
is the power supply testing guide:<br>
<br>
* Please remove all DC connectors from the systems.<br>
* Use a metal clip to bridge 24-pin main power connector’s GREEN and<br>
any BLACK terminal to perform “ no load operation”.<br>
* Plug the AC cord to power supply, and turn the I/O switch “I” location.<br>
* If power supply fails to turn on, please contact us for RMA process.<br>
* If power supply can turn on, this means it is normal."<br>
<br>
{end quote}_<br>
_<br>
<br>
_It passed that test_ but that was before I replaced the RAM, MB, CPU,<br>
etc. I will check again, in case it failed while fixing another problem.<br>
Is there anything else I should do to test it in addition to the above?<br>
I have a multimeter.<br>
<br>
<br>
<br>
<br>
On 01/05/2018 05:24 PM, John Denning wrote:<br>
> Have you checked to see if power supply is okay?<br>
><br>
><br>
><br>
> Sent from my iPhone<br>
><br>
>> On Jan 5, 2018, at 5:19 PM, Manveru <<a href="mailto:manveruandave@gmail.com" target="_blank">manveruandave@gmail.com</a>> wrote:<br>
>><br>
>> Just running a web browser most of the time. Chrome mostly, though it<br>
>> has rebooted on Firefox and during games on Steam. This applies to both<br>
>> in Win10 and my primary Ubuntu 16.04. Nothing too heavy ever. Sometimes<br>
>> it reboots a few minutes after boot, other times goes hours without, and<br>
>> sometimes not at all. No discernible pattern in activity, room temp,<br>
>> time of day... nothing but random.<br>
>><br>
>>> On 01/05/2018 05:14 PM, John Denning wrote:<br>
>>> Hi, What’s the PC doing other than getting hot?<br>
>>><br>
>>><br>
>>><br>
>>> Sent from my iPhone<br>
>>><br>
>>>> On Jan 5, 2018, at 5:08 PM, Manveru <<a href="mailto:manveruandave@gmail.com" target="_blank">manveruandave@gmail.com</a>> wrote:<br>
>>>><br>
>>>> I was wondering if someone could help me figure out what's wrong with my<br>
>>>> PC I built.<br>
>>>><br>
>>>> Below I have a link to the build on PCpartpicker so you can have the<br>
>>>> full spec of the hardware. _Basically my PC is rebooting intermittently._<br>
>>>><br>
>>>> I dual boot with Ubuntu 16.04 and Win10, and it does it in both so I<br>
>>>> know it's not software, virus, or OS related. due to some suggestions, I<br>
>>>> removed the M.2 drive and reinstalled my OS's on a new PNY SDD which I<br>
>>>> purchased to try to fix the problem; it didn't help. As a side note, it<br>
>>>> worked fine for over a year.<br>
>>>><br>
>>>> I then discovered my RAM had memtest error, I filled an RMA and replaced<br>
>>>> it. The problem kept going, so I used memtest again and no, the new RAM<br>
>>>> is good.<br>
>>>><br>
>>>> My motherboard's North-bridge reportedly gets hot so I have a ton of<br>
>>>> fans to keep it cool (while not voiding my warranty and upgrading the<br>
>>>> heat sinks). I decide that might be it, RMA'd the MB and got a new<br>
>>>> board, I still have the same problem.<br>
>>>><br>
>>>> I explain this all to AMD and they RMA'd me a new Processor with a<br>
>>>> bigger stock cooler (ignore what I have down as the CPU cooler on the<br>
>>>> part list) which I intend to use because both AMD and AsRock say using<br>
>>>> something else voids the warranty which I'm glad I haven't). By the way<br>
>>>> I've monitored the temps, and it doesn't get near unacceptable levels<br>
>>>> before or after. No, I'm not over clocking anything either.<br>
>>>><br>
>>>> The problem has persisted. It's not the PCI -USB C card as I have<br>
>>>> experienced the problem with it in and with out it. I have checked for<br>
>>>> faults in my switches on the case to make sure it's not shorting the<br>
>>>> power or reset switch causing a reboot that way everything checked out.<br>
>>>><br>
>>>> _The only parts I have left to RMA is the GPU and PSU. Ideas on what<br>
>>>> else to look at? Or how to figure out which component is causing this so<br>
>>>> I can get it RMA'd?_ I don't have a spare known GPU or PSU laying around<br>
>>>> that's compatible.<br>
>>>><br>
>>>> Here's my part list. <a href="https://pcpartpicker.com/b/qvpbt6" rel="noreferrer" target="_blank">https://pcpartpicker.com/b/qvpbt6</a><br>
>>>><br>
>>>> Thanks so much in Advance, I've been battling with this thing (and<br>
>>>> waiting for shipping) since September.<br>
>>>><br>
>>>> Mike<br>
>>>><br>
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</blockquote></div></div><div dir="ltr">-- <br></div><div class="gmail_signature" data-smartmail="gmail_signature">(Sent from cellphone)</div>